Terms of service

STORE POLICIES

Overview

This website is operated by J.DollDeluxe. By visiting our site and/or purchasing from us, you agree to the following terms and policies.

We reserve the right to update or change these policies at any time without notice. It is your responsibility to review them periodically.

Orders

Once an order is placed, it cannot be modified or canceled.

We are not responsible for incorrect shipping information entered at checkout. Please double-check all order details before completing your purchase.

Pricing & Availability

All prices are subject to change without notice. We reserve the right to limit or cancel orders at our discretion, including orders placed under the same account, payment method, or shipping address.

We also reserve the right to discontinue any product at any time.

Shipping

Shipping times are estimates only and are not guaranteed. Delays may occur due to carriers, weather, customs, or other factors outside our control.

Once an order has been shipped, we are not responsible for delays, lost packages, or issues caused by the shipping carrier. For assistance, customers should contact the carrier directly.

Returns & Refunds

All sales are final. We do not offer refunds, returns, or exchanges for any reason, including change of mind or incorrect size selection.

Please review all product details carefully before placing your order.

In the rare event that an item arrives damaged or incorrect, please contact us within 7 days of delivery with your order details and proof (photos if possible). We will review the issue and provide a resolution if applicable.

Payments

We accept major payment methods available at checkout. All transactions are securely processed through Shopify or approved third-party payment providers.

Intellectual Property

All content on this website, including images, logos, designs, and product descriptions, is the property of J.DollDeluxe and may not be copied, reproduced, or used without permission.

Privacy

We collect basic customer information such as name, email, shipping address, and payment details solely to process orders and improve customer experience.

We do not sell or share your personal information with third parties except when required to fulfill orders (such as shipping carriers and payment processors).

Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages that may result from the use of our website or products.

Contact Information

If you have any questions about these policies, you can contact us at:
jdolldeluxe@gmail.com

Acceptance of Terms

By placing an order on this website, you acknowledge that you have read, understood, and agreed to all of the above policies.