Cancellation policy
Purchase Options & Cancellation Policy
Order Processing
All orders are processed immediately after purchase to ensure fast fulfillment and shipping.
Because of this, we are unable to guarantee any changes or cancellations once an order has been placed.
Order Cancellations
We do not accept cancellations once an order has been submitted.
Please review your order carefully before completing your purchase, including:
- Product selection
- Size and color
- Shipping address
Changes to Orders
We are unable to modify orders (including item changes, address changes, or combining orders) once they have begun processing.
If you made an error, please contact us immediately at jdolldeluxe@gmail.com, and we will do our best to assist, but changes are not guaranteed.
Digital Payment Authorization
By completing a purchase, you authorize J.DollDeluxe and our payment processor to charge your selected payment method for the full order amount, including taxes and shipping fees.
Final Agreement
By placing an order, you acknowledge and agree that all purchases are final once submitted for processing.